RETURN & REFUND POLICY
Return Policy
All Sales Are Final
At Xwedgies.com, we strive to provide high-quality products and a smooth shopping experience. Please note that all sales are final. We do not accept returns, offer refunds, or provide in-store credit for any purchases.
If you receive a damaged or incorrect item, please contact us immediately at info@xwedgies.com. Our team will be happy to assist you and resolve the issue as quickly as possible.
We appreciate your understanding and support. Thank you for shopping with us!
SHIPPING INFO
Standard Shipping Policy
Thank you for shopping with us! We want to ensure your experience is smooth, so here are the details regarding our shipping process:
Processing Time:
- All orders are processed within 3 to 5 business days. Please note that processing times do not include weekends or holidays.
- Once your order has been processed, you will receive a confirmation email with tracking information.
Shipping Methods:
We ship all of our products via one of the following carriers:
- UPS
- FedEx
- USPS
The shipping method used will depend on the size, weight, and delivery location of your order. We will always choose the most efficient and cost-effective option for your delivery.
Shipping Costs:
- Shipping costs are calculated based on the destination, size, and weight of your order.
- The exact shipping cost will be displayed at checkout before you complete your purchase.
Delivery Times:
- Delivery times will vary depending on your location and the shipping method selected.
- Generally, you can expect delivery within 5 to 7 business days after your order has been shipped.
- Delivery to remote or rural areas may take longer.
Shipping Restrictions:
- We currently only ship within the United States.
- Due to the nature of some products, we may have specific restrictions in place for certain items or locations. If you encounter any issues during checkout, please contact our customer service team for assistance.
Order Tracking:
- Once your order has shipped, you will receive an email with a tracking number and a link to track your order through the carrier's website.
- Please allow up to 24 hours for the tracking information to update.
Address Accuracy:
- Please ensure that your shipping address is correct before submitting your order. We are not responsible for delays or lost packages due to incorrect address information.
Lost or Damaged Items:
- If your order is lost or arrives damaged, please contact us immediately so we can investigate and resolve the issue. Please note that we may require photos of the damaged items or packaging.
Questions?
If you have any questions about shipping, please reach out to our customer service team at info@xwedgies.com, and we’ll be happy to assist you.
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